Privacy Policy

The current privacy policy explains how we collect, store, and use customers’ personal data. We process any data we receive during customer interactions with our website. By providing any data to the MelBet website, you give your full consent to its processing in accordance with the privacy policy set out on this page.

If you do not agree with MelBet’s privacy policy, please do not use our services. All data is processed and used so that you can use our services.

Please review Melbet's privacy policy.

What Information We Collect

The data we collect, store, and use may include the following customer information:

  • Any data you provide to us while using the website or send to our social media accounts;
  • Call recordings and correspondence with technical support;
  • All available information about transactions made for deposits and withdrawals;
  • Your IP address, information about visits to our website, player username, and any other data used to contact you.

How We Use Your Data

We may use the personal data you have provided to us in the following cases:

  • To process player bets and credit payments to you or us;
  • To set up and manage player accounts;
  • To comply with our legal and regulatory obligations;
  • To analyse data to improve the services we provide to our customers;
  • To run our advertising campaigns and notify you of current offers, new bonuses, and other important information;
  • When verifying accounts to prevent fraud, money laundering, and betting by minors;
  • To send you messages on social media. We may share your phone number when using messengers in accordance with their privacy policies.

Please note that you can unsubscribe from all mailings if you wish.

Disclosure of Information

We have the right to transfer your personal information to sports organisations and government agencies if it is necessary for investigating fraudulent schemes or other financial crimes. We may also transfer your information to our subsidiaries in order to ensure the smooth operation of our services.

Security

We have taken all necessary security measures to protect our customers’ personal data. If the information is no longer needed, it is immediately deleted from our database. All data transfers are protected by reliable SSL encryption and firewall technology. After that, it is immediately sent to our secure servers and stored in encrypted form.

Our company does not guarantee the complete security of the data you provide to us. However, rest assured that we take all necessary measures to protect it and prevent unauthorised access.

Changes to the Privacy Policy

If the current Privacy Policy changes, all new terms and conditions will always be posted on this page. All changes take effect immediately upon publication. That is why all our customers should visit this page periodically.

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