Responsible Gambling

We do not allow minors to gamble on MelBet platforms. In addition, we guarantee that all our advertising campaigns are not aimed at attracting minors to gambling. If you use our services and have minors in your family, you should protect them from gambling. This can be done using parental control software or simply by blocking gambling sites on your devices.

In order to protect minors from gambling, we periodically conduct checks on our MelBet website. During these checks, we may ask players to provide additional documents that can help confirm their age. While the check is being carried out, the player’s account may be frozen along with the funds in the account. The legal age for gambling is determined by the laws of the country in which you reside and is usually 18 years old.

We guarantee that our advertising campaigns are not aimed at attracting underage audiences. Every player must understand that they can both win and lose on our website. The money spent should be considered as payment for entertainment. To check whether you have a gambling addiction problem, you can answer the questions below:

• Do you constantly borrow money or steal it to continue gambling?
• Do you have family problems related to gambling?
• Do those around you disapprove of your gambling addiction?
• Do you have no other hobbies besides gambling?
• Has gambling recently brought you only negative emotions and a deterioration in your mental state?
• Do you hide from your loved ones that you gamble from time to time?

A player who answered “Yes” to most of the questions is most likely addicted to gambling.

The main mistake every gambler makes is thinking that they will never become addicted to gambling. It can happen to anyone. We want our customers to avoid such problems. That is why MelBet offers all users tools that allow them to keep gambling under control. Below you can learn about these tools, as well as tips on how to avoid becoming addicted to gambling.

• Players can set deposit limits to control their gambling expenses;
• Never gamble with money that you cannot afford to lose;
• Never make another deposit to recoup your losses;
• Do not gamble while intoxicated or feeling depressed.

For anyone who wants to take a break from gambling, we offer a self-exclusion feature. With this feature, you can close your account for one month, six months, or one year. To use this feature, you need to send us official documents confirming that you are the account owner. Once self-exclusion is activated, you will not be able to gamble for the selected period of time.

After the selected period has expired, the player can continue to use our services without any problems. If you wish, you can request early termination of the period. In this case, the final decision is ours.

If you need other restrictions, you can contact technical support. They can limit the maximum bet on your account. All changes will take effect within 24 hours.

Players are prohibited from registering new accounts during the self-exclusion period. You must understand that in this case, the new account may be blocked and the funds in it irretrievably lost. You are fully responsible for complying with MelBet’s rules and conditions. Yes, we offer assistance through our self-exclusion feature; however, MelBet is not responsible for whether you gamble on other platforms during this period.